Privacy Policy

At Voxinity, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, products, or services, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, and payment details when you sign up or contact us.
Business Information: details you provide when using our telecom and AI services (e.g., account credentials, usage data).
Technical Information: including IP addresses, browser type, device information, and cookies to help us improve our services.
Communication Data: records of your interactions with us (emails, support requests, etc.).

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our services (AI, CPaaS, SaaS, eSIM).
Process transactions and manage your account.
Improve our technology, website, and user experience.
Send you important updates, product announcements, and support information.
Ensure the security and reliability of our systems.
Comply with legal obligations.

3. How We Share Information

We do not sell your personal data. We may share information only with:

Trusted Service Providers who help us operate our business (e.g., payment processors, cloud hosting).
Legal Authorities if required by law or to protect our rights.
Business Transfers in case of a merger, acquisition, or company restructuring.

4. Data Security

We use industry-standard security measures — including encryption, firewalls, and secure servers — to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute protection.

5. Your Rights

Depending on where you live, you may have rights under privacy laws such as GDPR or CCPA. These may include the right to:

Access, correct, or delete your personal information.
Restrict or object to certain data processing.
Request a copy of your data.
Withdraw consent at any time.

To exercise these rights, please contact us at [hakan@voxinity.io].

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and improve our services. You can adjust your browser settings to block or delete cookies.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If we learn we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [hakan@voxinity.io]